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Internet Marketing Blog for the Serious Entrepreneur.

The American Academy In Rome and NPR Radio Discuss The Newsroom

July 27, 2010 – 5:13 pm
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Earlier this afternoon, The American Academy in Rome and National Public Radio held a livestream discussion from the Villa Aurelia in Rome, titled “The Future of News In The Digital World.”  Christopher Celenza, Director of The Academy, was the moderator while Vivian Schiller, President and CEO of NPR, and Sylvia Poggioli, NPR Senior European Correspondent fielded questions from online followers and a live audience.  The women discussed several intriguing topics that I’ll outline below this paragraph, while explaining the unique value of NPR to its audience in the present and future growth potential.  

On NPR:

NPR is a private, not-for-profit news organization that has a unique relationship with the national and international media industry.  This is due to the optimization of local research and production within the communities in where content is accesible, be it through podcasts or radio.  NPR has multiple sources of revenue with this connection and can withstand economic capriciousness.  According to Ms. Schller, the news industry lost 1.6 million reporters while surveys indicate that 70% of participants feel that the news media is overly biased while 71% are also confused about the intention of their content.  These sentiments have allowed NPR to leverage their strong public trust into a growing market share of European followers, especially since the Gulf War of 1999.

On European cyberspace use:

Both news executives have seen some growth in the European market, with success stories in the former Yugoslavia as one example in gaining radio followers.  European news corporations are also more reliant on sales and advertising revenue than the States, while providing more partisan content.  Governments offer cheap utility rate subsidies for news media, which assists with corporate stability.

They, however, discussed a couple of impediments to accelerated growth in Europe’s future.  Consistent web usage in traditional Western European powers is largely limited to mobile devices, affecting browsing time and online advertising growth potential. Northern Europe, especially in Denmark, has nearly double the cyberspace traffic of Germany. Secondly, the government subsidies allow for greater hegemony over content and distribution, which is nonexistent Stateside. Italian Prime Minister Silvio Berlusconi owns a large share of Italy’s media networks and been able to defray a term filled with various scandal. President Nicolas Sarkozy deftly used French media to portray his innocence in the Bettencourt situation.  In short, the European media landscape is embracing a digital future, but at a slower pace.

NPR’s Digital Outreach and Influence:

As a purveyor of civic information, NPR has been inventive in their news outreach.  Both executives also go into more depth in their discussion on the network’s strategy. They have used interactive marketing with several key issues to solicit feedback which could ultimately lead to policy development. During the election of 2008, their digital section created a Google Maps application and offered a Twitter stream for users to share polling issues.  Social media users also wrote their thoughts on the Facebook fan pages when news of the Haiti earthquake reached the newswire.  Planet Money, a finance blog covering local business measures, was instrumental as a hub for local demographics during the financial crisis of 2008, and visitors remain strong to this day.  Some concern has grown about the behavior of online visitors to NPR being somewhat belligerent and sophomorific, but the moderators keep control.

NPR’s livestream shows the inventiveness of their leadership.  The unique bond with local communities allowed NPR to make a seamless transition into the hyperactivity of digital media.  They have a stronger pulse on the audience and can tailor programming to meet their listening demands.  The executives also feel that the mobile industry will be a natural transition for the network, as smartphones gain sophistication.  NPR breathes life back into the radio, when once we all thought video won.

Ford Explorer Launches on Facebook

July 27, 2010 – 2:37 pm
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Yesterday, Ford’s renaissance from Detroit’s automobile collapse of 2008 continued on Facebook. The company has rebounded nicely without taking taxpayer subsidies, and worked diligently to create a diverse portfolio of vehicles. Alan Mulally, CEO, has spoken with media sources about Ford and its future in a market that has a very different landscape. Therefore, Ford’s strategy has an interactive scope, starting with social media networks to entice a wider demographic for future growth.

On Facebook, Ford Explorer has a Fan page with a dizzying wealth of information about the vision, design, and production of the new Explorer.  The campaign is structured on a clock timeline, with Mike Rowe (host of Discovery Channel’s Dirty Jobs) and Mr. Mulally discussing the release in a replica forest created at Herald Square of New York.  The chemistry between the two men is somewhat stiff, but the dynamic of urban and nature environs win out in the clip.

The fan page also has video clips with executives that candidly discuss the trials, tribulations, and virtues of assembling a vehicle that has strong brand equity with the American public.  I think the walls that encourage a flow of questions and assorted feedback from leadership demonstrate that Ford is seriously interested in reaching a new customer, as social media demands consistent interaction to encourage involvement, which hopefully then lead to sales.  GM and Chrysler should keep their eyes open.

Cyberhealth Search, M.D.

July 22, 2010 – 5:11 pm
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Once upon a time, not too long ago, we visited the doctor to keep us from eternal woe. Your doctor could have been John or Jack Doe, for all we cared. In the new millennium, things are a little different. We have a national health care plan, although the possibilities of redemption will be told on a future date.  Healthcare consumers are going online to access information and services.  Insurers such as Aetna and Oxford have comprehensive statistics and resources for patients.  Couriers and freelancers have a long-running joke that WebMD takes their temperature.

These elements have forced consumers to become more empowered with personal health care.  Pharmaceuticals have acted accordingly, securing record profits with aggressive online campaigns and sharp website design with comprehensive facts.  According to a 2009 study by Harris Interactive, 78% of US Internet users searched online for health information.  Social media definitely integrates the personal health experience into a far more communicative, enlightened venture than its clandestine past.

It begs to ponder the value of search in our medical experiences.  We can access information from endless sources, but it’s difficult to separate the wheat from the chaff without a specialist.  In turn, the specialist loses value if he or she is inaccessible to citizens who need their routine services.  Specialists also lose value with informed patients, and must be willing to engage in critical discussions to ensure a healthy relationship.  The medical field, unlike others, has been slow to embrace mobile technology in supporting operations.  You may love the WebMD Sports Injury Reports on Fox, but if you’re covered, go see the doctor.

The Viral Redemption of Shirley Sherrod

July 22, 2010 – 1:43 pm
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For those who follow political news online, this week has been a tornado of epic proportions for digital media.  Shirley Sherrod, an official with the United States Department of Agriculture, was ignominiously dropped on Monday from her longstanding post after a controversial video circulated through popular social media channels. A snippet in Sherrod’s speech allegedly had her admitting that race was a factor in a decision to providing services for a white farmer in her native Georgia.  Deputy Secretary Sheryl Cook harassed Sherrod, who was on the road, into a resignation over her Blackberry.  The NAACP denounced Sherrod and backed the DofAgriculture, but retracted the sentiment after the full context of her speech had been opened to discussion. Sherrod was seeking reconciliation rather than disassociation.  

The report first surfaced on a conservative political website called BigGovernment, then was broadcast on Fox News.  Media figures on both sides of the party ledger distilled information, supported with fervent discussion.  Online users called for Sherrod to be reinstated by the end of business on Monday.  Tuesday, Roger Spooner, the 87-year old farmer from Albany, Georgia, and his wife Eloise, spoke with CNN to heap praise on Sherrod.  The Huffington Post chronicled her lengthy contributions to the Civil Rights movement.  On Wednesday, White House Press Secretary Robert Gibbs and Tom Vilsack, the Agriculture Head, issued formal letters of apology. Vilsack offered a new position to Sherrod, and at press time today, she remained undecided.

The most striking thing to me about the whole controversy is the immediacy of its timeline.  I found a short article touching the front section of today’s Wall Street Journal, and it has a benign tone, which truly belies the power of digital media. Or does it? The fire burned online through various sources, yet was quietly put out by live figures.  Honestly, I had never heard of Shirley Sherrod before the controversy surfaced on Monday, and it’s arguable, despite the presence of social media integration, if many more know her name today. Beltway politics continue to remain an insiders’ forum despite the growing accessibility of online media and Obama’s legendary campaign of 2007-8.  Race is even more taboo than with prior administrations on 1600 Pennsylvania Avenue these days.  America’s longstanding wooden dialogue on race continues, with little more engagement to promise education. I guess that even on a viral scale, controversy starts and ends with a click.

Minor Leagues Create A Digital Platform for Ad Buyers

July 20, 2010 – 3:29 pm
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The summertime is perfect to hit the old ballparks. A beer and hot dog represents the national pastime and The Great American Experience for a reason.  As many live on a tighter budget, minor league affiliates are becoming an attractive option.  Youngsters also have an easier time to get acquainted with players. MiLB is a formidable organization with a loyal fan base ripe for marketing strategy.  They took a huge step forward by using a new digital-buying platform that centralizes the advertising menu for sponsorship. Major League Baseball Advanced Media is a principal in the partnership, and their.  I spoke a little ago about web advertising in need of a menu purchasing scale with traditional buyers, and this could be a nice benchmark.  Teams have great flexibility with their individual websites.  This new platform gives them the ability to control individual content and advertising space coupled with placing national advertisers on the parent site of MiLB.com.  This labyrinthe, unified approach allows them to reach overlooked markets in the less populated regions such as the Appalachians.  Here’s a list of some major advertisers that have joined on since the platform’s inception:  Lance Snacks, Carvel Ice Cream, PepsiCo, and Thomas The Tank Engine (children’s story).  Swing, ad buyers!

Chic. Interactive. Modern. Calvin Klein.

July 16, 2010 – 4:03 pm
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This week, seminal fashion label Calvin Klein has posted two pixellated advertisements, known as QR codes, in New York and Los Angeles, with the title “Get It Uncensored.”  Those citizens with smartphone capability can take a picture of the ad, which is followed with a 40-second clip and links to share through social media streams.  Normally, you’ll see these codes on a much smaller scale, like your monthly GQ or Vogue issue.  Calvin Klein, despite the struggles of apparel sales, continues with their traditional risks in advertising strategy. As a result, they offer a peak into the future.

The advent of location-based software, the Old Spice guy’s personal video responses, and Lego’s augmented reality boxes demonstrate a shifting, lawless era of interactive marketing.  They are being redefined by the quarter and demonstrate viewer participation at unprecedented levels.  The dimensions of this participation are so unclear that one could be within a universe where tangible senses are stimulated but stulted at the same time.  Before too long, you will see location-based augmented reality QR codes at your local transportation stop. You may also just get exhausted and fall asleep on the train.

In New York,  one ad is located on Lafayette and Houston by the BP gas station, while the other is on 20th street and 10th avenue in Chelsea, near the High Line. For my cohorts in LA, it’s on Sunset and Havenhurst in West Hollywood. They will be pulled on July 15th, so go snap. Quick. For the uninitiated, here’s an image of the billboard.

David Houle Deals With Digital Immediacy and Future Overload

July 15, 2010 – 1:58 pm
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This here is the latest from David Houle, Futurist Contributor, on Oprah.com, who discusses how to handle information from all our sources, be they analog or digital.  He also draws a timeline of how fast we’ve transcended space and time in terms of human communication in less than two centuries. In his mind, the speed of technological development has outpaced human physiological development so much that we are struggling to keep up.  For those who want knowledge of our transient times, please click on the photo for more.

China Wants Personal Browsers

July 14, 2010 – 5:10 pm
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With the Google standoff drawing to a halt for now, the Beijing regulators turn towards a different, but possibly more divergent task.  According to a newswire from the Associated Press, China now seeks to reduce anonymity in their cyberspace domain.  One of the steps is to require citizens to give their real name when buying mobile technology or entering a browser.

Clearly, this will affect the celestial exchange of information that Google envisions to procreate between academic professionals and students discussing their scholastic journals combined with the expanding portfolio of media services.  Much of the publicity generated from this standoff can only serve to bring a stronger spotlight to security breaches.  Our federal government has taken steps to provide stronger protocols in the name of ecommerce transactions, but has largely laid off regulating public forums.  The roots of this different viewpoint of cyberspace regulation lie in geographical and cultural differences that have been probed with more depth on other information sources.

I will say that despite China’s antipathy towards viral expression, conversations are still being shared about censorship and geopolitics.  They can’t stop the legion of offshore development that transcends national boundaries, real or imagined.  As a growing economic power, China will be depended on as a conduit of digital development due to the growing educated populance.  Many engineers and software developers need to access information anonymously in order to conduct sensitive research.  They will be better off if they accept this position of responsibility rather than pretend that the secret society is still in play online.  Chairman Mao is not walking through the door.

Tweet The Old Spice Man, Ladies.

July 13, 2010 – 4:05 pm
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This summer, some ladies are looking for a man that smells good and can do it all. He can swan dive, fix a flat tire, bake a cake in a kitchen that he built with his bare hands, and has a thirst for adventure.  The actor who stars in the YouTube channel, Isaiah Mustafa, will be answering your questions and desires on the page until tomorrow afternoon. You can find out if he’ll jump into a bed of diamonds, watch Elizabethian films, or ride with you on horseback in New Hampshire.  

A traditional social media widget is on the Channel page allowing fans and followers to unlock media content and promotional emails.  It’s an ingenious brew of online advertising, social media, and video campaigning.  The copywriters can raise a glass amongst one another for the witticisms.  The industry for men’s personal care is growing between Gillette, P&G, and other rival brands.  I think that if Old Spice can maximize this actor, they have a web magnet on their hands.  If you need a date for the Philharmonic tonight, use this guy as a blueprint.

Old Spice Channel

Threadless Weaves Marketing Dreams

July 2, 2010 – 3:23 pm
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Threadless has gained praise nationwide for their masterful use of online communities to drive sales.  The Chicago-based company does not have professional designers nor online advertising agencies and other distributors to pirate income.  It took them some time for the open source movement to generate results, but they have commemorated it this year with a 10th anniversary campaign.  The Tour Kick-Off Sale ends July 2nd and includes various price points for men, women, and children that fit anyone’s budget.  They will be in a caravan that covers the nation while stopping at the Pitchfork Music Festival and other points in between to Washington D.C. in October.  Here are the dates.

The company’s tight relationship with its community allows for an amalgam of creative designs and products that allow for test marketing before the product is pushed to the website.  The website is also optimized for clean click navigation, search indexing, and a full board of social widgets.  I believe that the crispness of their website is key to their success.  One receives feedback immediately on their designs from the network while making income for their gifts.  It’s a relationship that benefits the consumer and merchant without a lot of database research or bureaucracy.

Threadless has begun to develop partnerships with Griffin Technologies and Havaianas Footwear to stretch their product portfolio into smartphone cases and flip-flops, amongst other things.  With a rich community of designers and a 10-year anniversary book to cement brand equity, Threadless is an emerging force. Heavyweight marketing executives have wondered for some time about the open source model, and now see it come to fruition.  They should be very afraid.  For more details on Threadless, read this interview from VP of Marketing, Cam Balzer.