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The King Is Dead, Long Live The King, by David Houle

August 31, 2010 – 2:26 pm
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Futurist David Houle has been peeling layers on Oprah.com about The Shift Age. He has went into discussion about the change of communication with technology, and how values shifted into various directions.  He discussed the future of education, arguing that women will be at the forefront.  He feels that technology has advanced with such speed that our brains cannot handle the relentless flow of information.  Now, he examines this proverbial statement:  Content is King.  In his mind, that is no longer true.  Click on the image to hear his reasoning.

Weekly Blueliner Newsminer

August 20, 2010 – 5:01 pm
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Good afternoon. Welcome to the Weekly Blueliner Newsminer. One topic surfaced this week that may become a watershed moment in interactive media, while one CEO gave a candid discussion on the present and future.

1.  Facebook Places Is On The Corner

I discussed my viewpoint of the social network giant’s foray into the geolocation sector, and it can be found here. The potential for revenue on many levels is startling, and will probably jeopardize the future of smaller specialized sites such as Craigslist, amongst others. Facebook users should also be aware of their privacy settings, as one reporter from The Huffington Post details here.

2.  Google CEO Eric Schmidt Interview

In the WSJ,  the Google executive shares some candid insight on current topics ranging from net neutrality, the future of privacy, and ongoing battles with tech rivals like Oracle.  His responses seem to belie the nefarious criticism from many in the cyberworld.  But alas, it’s only an interview.

3.  Intel purchases McAfee for $7.7 billion

Intel made this striking purchase earlier in the week with the vision of leading the market in smart chip security as content travels through multichannels and various platforms.  Marketing executives found the purchase strange on many levels, and I don’t know how it fits either.  I know that Intel has made some strong advertising campaigns for decades now, and generates revenue through their hardware chips in every PC.  I just never once thought them as a player on the consumer technology front, like Apple or even Microsoft.  When was the last time you visited J&R for Intel chips? Unless you are a tech manager?  The future could make this deal seem prescient, but right now, hmm…

4.  Textbooks Get Interactive In Time for the Academic Year

The iPad is starting to get universities to embrace digital textbooks by debuting an application today selling McGraw-Hill best sellers in various disciplines at $2.99 per chapter and $69.99 for the entire textbook. The price for the entire text will be raised to $84.99 soon thereafter.  The article notes that one university in Pennsylvania is passing out close to 2,000 iPads for students.  I think that despite the explosion of e-titles over the past year, parents will be hard-pressed to spend an additional $500 on a device which holds few titles that fit schedule needs.  Kindle, inversely, has stepped up their hardware with the iPad’s challenge.  It, however, lacks the graphical capability that professors would want for more visually dependent interaction.  I think a sea tide will follow when tablets gain traction, but not right now.

5.  Apple To Close Quattro Wireless

Apple’s decision to close Quattro was expected for awhile, as the head of Quattro joined the iAd Development staff sometime back.  This will help clarify Apple’s strategic initiative into mobile advertising, which remains murky on an industry level at best. I discuss my thoughts in more detail here, and along with Intel’s purchase of McAfee, the mobile industry is taking shape by the day.

That’s the Blue News this week.  Until next time.

Corporate Blogging For Search Index Gains

August 18, 2010 – 6:32 pm
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2010 has undoubtedly been the year of social media, where Twitter, Facebook, and Google look to expand their applications and compete will all involved.  All business sectors are turning to social media for instant distribution of content as opposed to traditional blog applications.  The strategy is sound depending on your initiatives and personnel, but corporate blogging still maintains credibility.  

According to eMarketer,  43% of US corporations will be blogging by 2012.  The nature of blogging is a healthy method of communication for those firms who have a solid consumer purchasing base with growth potential.  A veritable portfolio of services is also a factor for the value of a corporate blog.  Managers can easily read messages that are sent to the direct box and respond with little effort.  The transaction can also be confidential for sales negotiations, when having a phone conversation is not ideal.  WordPress, for example, has several chat plug-ins that are easily downloadable and assist with troubleshooting. The eMarketer piece also mentions that smaller companies do not have traditional bureaucratic constraints of other sectors and lead this charge.  I understand that sentiment, but does not prohibit the value of a blog for a departmental method of operation.  The corporate blog can be a hub for industry news and opinions, as well as the hub for success stories between the seller and consumer.  Tags allow for simple grouping of articles on topics to provide insight for your next annual report.  You can provide a consistently fresh outlook on several levels to current investors and prospective employees.

These mechanisms go a long way in the liveliness of your blog, since it must be treated as a breathing specimen and fed at all times.  But in the same vein, you must post information that leaves people wanting more, and that includes an amalgam of interactive media, still images, and thought.

Weekly Blueliner Newsminer

August 13, 2010 – 4:32 pm
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Hello, readers.  This week has been an interesting one in the world of interactive marketing.  Let’s start analyzing the storylines.

1. A Jet Blue Afternoon Steve Slater appears to be the missile that will send JetBlue spiraling down to the graveyard of aviation next to Pan Am and TWA.  His story has become a sensation on interactive media waves, through a new PayPal fund, a Facebook fan page, and endless Tweet streams. Jet Blue has been lauded for their social media initiatives, which has allowed it to offer exclusive deals and interact transparently with customers.  Their comments have been mitigated due to the legal investigation, aside from a self-effacing blog post.  Media pundits worry about JetBlue’s ability to respond, but I feel that the airline will pass unscathed.  I have flown with them on several occasions and had positive experiences each trip.  This incident does not reflect a trend of airline insecurity, and the FAA needs to be privy about this fact.  JetBlue’s digital communication  has set a benchmark for an industry criticized for poor management.  Federal regulators also need to be privy with another industry on the mainland.

2. Google and Verizon Challenge Net Neutrality I discussed this story briefly on Tuesday, and both sides have taken a viral lashing. Google’s misstep in this case was to deny the existence of a discussion to synthesize mobile airwaves with broadband, then admit it.  I also think to simply say that the FCC is now the arbiter sets a dangerous precedent as well.  Their previous forays into communicative regulation  were a disaster.  According to media sources, Google sees Congress making the first move on settling the issue.  Protection of internet vitality is tantamount, but should the private sector set the rules for a public domain? The strands are still bound, and need time to be pulled for this story to clarify itself to understand its impact on advertising.

3. Public Trading, By Skype As customers of Skype, Blueliner values the internet phone server for providing digital communication on several platforms since our business overlaps two distant time zones.  This week, they announced a strategy to trade publicly on the NASDAQ.  The venture carries a lot of risks with a low customer-paying base and the presence of Google carrying similar services hedged with search advertising revenue.  They need to leverage that loyal customer base into one that will pay for exclusive content, something that Hulu is attempting with the Plus membership.  One writer believes that they must maintain control over the voice internet protocol market in order to have a shot.  I think they should aim higher into the clouds.  An alliance with a veteran telecom can do that.

4. Capital T for Tweet Twitter officially launched a new Tweet button in partnership with the British start-up TweeetMeMe yesterday.  The venture gives Twitter the flexibility to develop new programs with the expected jump in advertising revenue from using TweetMe’s data source.  At the moment, TweetMeMe is not interested in a sales transaction.  The Tweet button is simply more than a response to Facebook.  It is an attempt to truly streamline content for search indexes where news feeds reach the top.  It could be even more revolutionary for newswires.

5. Oracle Stonewalls Google At the Mobile Border This storyline is fresh from the Thursday night wire, but it has legitimate legs for the open source of Android.  Oracle is seeing telecom firms assert their financial girth in the broadband industry, and is looking to do the same with their Java application in the mobile race.  The suit, filed in the U.S. District court of Northern California, accuses Google of copyright infringement over the use of Java in the Android smartphone platform. As Financial Times notes,  if Google has to compensate for Java development, the Android could be greatly compromised.  The ongoing hegemony between digital heavyweights for the mobile space could really stifle creativity, but the inverse is also possible.  Mobile technology remains young, and physics prohibit security from being absolute.  Data can be intercepted through shaky cell towers, Bluetooth devices, and faulty infrared technology.  In my mind, this suit development is also worthy of your attention.

That’s the Blue news this week.  Until next time.

Google and Verizon Draw A Traffic Blueprint

August 10, 2010 – 6:24 pm
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The rumor mill had been churning that Google and Verizon were discussing a partnership to influence internet traffic.  Many had cried foul, saying that net neutrality is the wave of the present and future, especially for small businesses that want to branch into online advertising.  Large corporations can use their resources and eliminate those without the funds for smooth traffic delivery.  Broadband providers, seeing that mobile applications are being synchronized between desktop applications, want to ensure revenue gains for capital reinvestment into networks.  The security issues between Blackberry and emerging markets is another piece of this scramble.  

Telecommunication firms are seeing the value in securing their broadband capabilities and putting the issue in the hands of the Federal Communication Commission.  In 2002, the agency deregulated lines for more investment.  Now that the money has expanded into different platforms like 3D and gaming in such a short amount of time, the dust is rising.  The FCC has yet to take a stand on the issue, but one will have to be made, for the benefit of advertisers and venture capitalists.  A larger budget may be necessary if a smaller firm looks to make a splash on an exclusive cable network.  Otherwise, they will have to toil in the farm leagues of slower internet traffic networks.  I find that level of risk unconscionable today, since small businesses are the growth of innovation, digital and tangible.  We’ll be following this story closely.

Post Stamps Are Forever

August 9, 2010 – 4:20 pm
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The United States Postal Service has been bleeding funds for a long, long time.  The markup on stamps has been outpacing inflation over the past decade.  The technological advancements of information distribution have affected the value of postal service to the average citizen.  UPS and FedEx tout faster delivery with various modes of transport, but at a prohibitive cost for corporations. In fact, these shipping firms align select services with the Postal Service to reduce delivery fees.  The latest news concerning the rise of first-class mail postage to $0.46 breeds the longstanding question:  Is direct marketing still viable for advertisers?

Today’s campaign has even transitioned away from e-mail marketing into social media targets, which is a dangerous proposition.  For organizations small and large, direct marketing should be a reduced percentage of campaign strategy but not negated.  The Postal Service has integrated a flat rate for selected package sizes deliverable within the States and has the Forever stamps that can manage distribution prices.  Direct marketing, in these economic times, is not only cost-effective, but holds the cachet of federal protection that rival shippers do not possess. Its reach across less densely populated regions cannot be denied, and is still the cheapest option of delivery in the Western World. Secondly, value also shows up during tough economic times in which a business reaches out to their consumer base with a note or gift of gratitude. Consumers remember those touches and will look to reciprocate in the future, even if the wallet is lightened. Therefore, marketers should not be alarmed by the constant rise in postage fees.  They should wonder if the USPS management will ever be pared down with sensibility. I see the 75 cent stamp on your envelope before that occasion comes to roost.

Weekly Blueliner Newsminer

August 6, 2010 – 5:38 pm
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Welcome to the first edition of the Weekly Blueliner Newsminer.  We aim to bring a collective viewpoint on the recent news in digital media, putting it into accessible terms.  Across different angles, we can understand the present and future of internet marketing over a period of time.

We will look at the top five news stories, then discuss their impact.

1.  Google and Verizon Discussing Net Neutrality.  The latest on this story is that both firms are denying that a deal is in the works, but when there’s smoke, there’s fire.  This would be a huge determent on the business front.  It would really monopolize website optimization in terms of e-commerce and keyword search.  Larger firms would receive the bulk of advertising since they would be able to afford the delivery fees that Google and Verizon propose to regulate traffic.  Venture capitalists would struggle to research for innovative technologies.  The internet, on principle, would be undermined as an depot of information.

2.  UAE Set To Ban Blackberry Use In October.  Speaking of information depots, this story continues to build up steam, as the U.S. government looks to defend RIM’s data monitoring practices.  Earlier this week, the United Arab Emirates announced that it would ban Blackberry use in its borders starting this October due to security concerns.  The Canadian firm has superior encryption standards and routes data services through its proxy hubs in Canada.  The Middle Eastern government wants Hillary Clinton has went on public record, describing the behavior of UAE’s government as a threat the innate right of free internet access.  Undeniably, the potential for hegemony of content exists, especially in such a volatile region.  RIM is also in dialogue with India about similar concerns, so monitoring continues.  As of this syllable, Blackberry phones are still in use for all the aggravated investors in Abu Dhabi and Dubai.

3.  Twitter Launches Suggestions Feed.  The Suggestions feed was rolled out this Monday by Twitter, and it looks to segment Twitterati into similar tastes and preferences not unlike social media rival Facebook.  So far, few people are in love with it, including myself.  The service, in my mind, is unique with its minimalist website design and character limits.  The suggestions feed uses an algorithm based on people you follow, their followers, and unconnected followers who you may find interested. Kinks are still being worked out, as the feed has crashed several times.  I feel that the suggestions feed suggest a desire to engage in a personalized relationship, which is the antithesis of a follower.  Nobody wants to be seen in this context.  One writer of the blog TechCrunch thinks this is just the beginning for Twitter’s social extension.

4.  Facebook vs. Google.  The battle for web advertising supremacy is going unnoticed by the general public, but digital media executives are watching really closely.  The search-advertising giant has made several efforts to enter the social media industry with applications like Wave and Buzz, only to watch them peter out due to privacy issues.  YouTube is one obvious success, but it was purchased by Google rather than developed from within the lab.  Facebook, on the other hand, has aligned with Microsoft Bing to leverage its superior depth of interpersonal connections.  It also acquired some patents from Friendster, which has been Apple’s strategy with mobile applications.  Google’s open source platform has been better received, with Android as a shining example.

Google is fighting different battles with China (firewall proxies), Apple (content syncing, television programming), Microsoft (office software, search), and the federal government (antitrust issues).  That is the reality of life when you gain accolades.  I feel like Google should place focus on development of certain programs, especially Analytics.  We use it as part of our SEO methodology, and the emergence of web and mobile advertising only intensifies the necessity for keyword tracking.  Google Reader is another program used by academia to conduct internet research for rare library content. A recent antitrust case concerning the application was closed, foreshadowing an opportunity.

5.  RIM releases the Blackberry Torch on AT&T.  Alongside the tiff with the UAE, RIM releases the Blackberry Torch on the AT&T network. The AT&T partnership is peculiar for several reasons.  Their inept coverage and network capacity has kept me from reaching for the iPhone, and the aforementioned device is included in their phone portfolio which could siphon revenue for each party.  Overall, the mobile platform has been rated as an improvement by tech reviewers.  I have yet to see the phone personally, so I can’t make a thorough judgement.  At first glance, it looked like a parody of the fallen Palm Pre, which this author views as a foreshadowing.  The smartphone race gets even more intense.

This is a wrap for the news.  Log in next week.

Pluck of The Blackberry

August 3, 2010 – 4:53 pm
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Research In Motion currently faces a standoff with the United Arab Emirates over security regulations.  The maker of Blackberry has been renowned by transnational corporations and governments for their superior encryption technology, which allows for the fluid exchange of data information.  Not unlike Google’s foray into China, the Canadian firm is running into an emerging market that conflicts with the philosophy of their product and its functionality.  

The UAE is a liberal nation in a region rife with political volatility, so their desire to maintain some local surveillance is understandable.  At the same time, Blackberry should be careful of bending wholeheartedly to political din. Financial experts think that Asia and the Middle East could hold purchasing power later on this decade, but that day is not here yet.  The value of RIM’s share price is not contingent on sales in this region, reported as close to 2.5 percent.  They are annoying everyone who depends on the device for business transactions.

Indian officials have also raised concern about security oversight. RIM is working diligently to reach a solution, and can use these negotiations as a benchmark for the Middle East since the threat of Pakistan insurgents linger as well.  These conflicts could merely represent a clash of cultural perspectives or a threat to the development of digital marketing, which relies on the accessibility of information through hardware and program development. It could also be a gateway to totalitarian surveillance by a governmental body. The end result is unclear, and it’s not because of desert heat.

The American Academy In Rome and NPR Radio Discuss The Newsroom

July 27, 2010 – 5:13 pm
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Earlier this afternoon, The American Academy in Rome and National Public Radio held a livestream discussion from the Villa Aurelia in Rome, titled “The Future of News In The Digital World.”  Christopher Celenza, Director of The Academy, was the moderator while Vivian Schiller, President and CEO of NPR, and Sylvia Poggioli, NPR Senior European Correspondent fielded questions from online followers and a live audience.  The women discussed several intriguing topics that I’ll outline below this paragraph, while explaining the unique value of NPR to its audience in the present and future growth potential.  

On NPR:

NPR is a private, not-for-profit news organization that has a unique relationship with the national and international media industry.  This is due to the optimization of local research and production within the communities in where content is accesible, be it through podcasts or radio.  NPR has multiple sources of revenue with this connection and can withstand economic capriciousness.  According to Ms. Schller, the news industry lost 1.6 million reporters while surveys indicate that 70% of participants feel that the news media is overly biased while 71% are also confused about the intention of their content.  These sentiments have allowed NPR to leverage their strong public trust into a growing market share of European followers, especially since the Gulf War of 1999.

On European cyberspace use:

Both news executives have seen some growth in the European market, with success stories in the former Yugoslavia as one example in gaining radio followers.  European news corporations are also more reliant on sales and advertising revenue than the States, while providing more partisan content.  Governments offer cheap utility rate subsidies for news media, which assists with corporate stability.

They, however, discussed a couple of impediments to accelerated growth in Europe’s future.  Consistent web usage in traditional Western European powers is largely limited to mobile devices, affecting browsing time and online advertising growth potential. Northern Europe, especially in Denmark, has nearly double the cyberspace traffic of Germany. Secondly, the government subsidies allow for greater hegemony over content and distribution, which is nonexistent Stateside. Italian Prime Minister Silvio Berlusconi owns a large share of Italy’s media networks and been able to defray a term filled with various scandal. President Nicolas Sarkozy deftly used French media to portray his innocence in the Bettencourt situation.  In short, the European media landscape is embracing a digital future, but at a slower pace.

NPR’s Digital Outreach and Influence:

As a purveyor of civic information, NPR has been inventive in their news outreach.  Both executives also go into more depth in their discussion on the network’s strategy. They have used interactive marketing with several key issues to solicit feedback which could ultimately lead to policy development. During the election of 2008, their digital section created a Google Maps application and offered a Twitter stream for users to share polling issues.  Social media users also wrote their thoughts on the Facebook fan pages when news of the Haiti earthquake reached the newswire.  Planet Money, a finance blog covering local business measures, was instrumental as a hub for local demographics during the financial crisis of 2008, and visitors remain strong to this day.  Some concern has grown about the behavior of online visitors to NPR being somewhat belligerent and sophomorific, but the moderators keep control.

NPR’s livestream shows the inventiveness of their leadership.  The unique bond with local communities allowed NPR to make a seamless transition into the hyperactivity of digital media.  They have a stronger pulse on the audience and can tailor programming to meet their listening demands.  The executives also feel that the mobile industry will be a natural transition for the network, as smartphones gain sophistication.  NPR breathes life back into the radio, when once we all thought video won.

Ford Explorer Launches on Facebook

July 27, 2010 – 2:37 pm
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Yesterday, Ford’s renaissance from Detroit’s automobile collapse of 2008 continued on Facebook. The company has rebounded nicely without taking taxpayer subsidies, and worked diligently to create a diverse portfolio of vehicles. Alan Mulally, CEO, has spoken with media sources about Ford and its future in a market that has a very different landscape. Therefore, Ford’s strategy has an interactive scope, starting with social media networks to entice a wider demographic for future growth.

On Facebook, Ford Explorer has a Fan page with a dizzying wealth of information about the vision, design, and production of the new Explorer.  The campaign is structured on a clock timeline, with Mike Rowe (host of Discovery Channel’s Dirty Jobs) and Mr. Mulally discussing the release in a replica forest created at Herald Square of New York.  The chemistry between the two men is somewhat stiff, but the dynamic of urban and nature environs win out in the clip.

The fan page also has video clips with executives that candidly discuss the trials, tribulations, and virtues of assembling a vehicle that has strong brand equity with the American public.  I think the walls that encourage a flow of questions and assorted feedback from leadership demonstrate that Ford is seriously interested in reaching a new customer, as social media demands consistent interaction to encourage involvement, which hopefully then lead to sales.  GM and Chrysler should keep their eyes open.